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Remote Financial Technology Technical Support Associate

Company: VirtualVocations
Location: Mesquite
Posted on: June 24, 2022

Job Description:

A leading fintech company has an open position for a Remote Financial Technology Technical Support Associate.

Candidates will be responsible for the following:
Delivering incredible user support that drives satisfaction and app engagement
Being an inhouse expert for using, navigating and troubleshooting the app
Monitoring and promptly responding to user requests and questions
Qualifications for this position include:

3+ years of experience in technical customer support
Strong organizational and communication skills
Passion for helping customers and empathy to their needs
Strong collaborative and independent problem-solving skills
A self-starter with fantastic communication skills, who is attentive to detail
A troubleshooter with a passion for resolving issues

Keywords: VirtualVocations, Mesquite , Remote Financial Technology Technical Support Associate, Accounting, Auditing , Mesquite, Texas

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