Senior Governance Officer - Operational Risk Reporting/Dashboard

Company: Citi
Location: Mesquite
Posted on: June 22, 2022

Job Description:

*** St. Louis, MO is no longer a location where this role can be filled. Available locations are Jacksonville, FL and Irving, TX**Job DescriptionCiti's Operations Risk and Control organization (OTRC) drives consistency for addressing metric and dashboard development and maintenance within the Enterprise Operations and Technology (EO&T) business.The Risk Policy Group Manager will report to the Global O&T Risk and Control Governance Lead and be a key contributor in supporting the onboarding of data and program dashboard requirements.This position will be accountable for consistent and timely execution of data acquisition and program dashboard onboarding activities aligned to the Risk and Controls dashboard workstreams. - Responsibilities include identifying and managing requirements to the Global O&T Risk and Control Dashboard and providing transparency to senior leaders and stakeholders. This role will work closely with leaders across the Citi firm-wide Dashboard Governance effort, engaging with similarly aligned colleagues across regions and businesses to ensure consistent and on-time delivery against dashboard and reporting commitments.A good understanding of the dashboard technology and domains across Citi, is also valuable to contribute to the objectives of the business. The position also requires a thorough understanding of strategic direction of the Risk and Control reporting combined with a solid conceptual/practical grounding in both Operational and Technology areas.Responsibilities:

• Managing bold goals for dashboard consolidation and convergence by inventorying and bringing required data onboard to produce required outputs.
• Working with regional technology and business teams to identify new requirements to reduce the need for manual computing or ad-hoc reporting and championing across the Global Risk and Control teams.
• Maintaining clear and frequent communication to various stakeholders within the governance teams on upcoming releases and enhancements as part of the Global O&T Risk and Control Dashboard effort.
• Serve as the Subject Matter Expert on risk management policies, solutions to mitigate and tools to prevent EUC creation and/or program dashboards outside of the Global O&T Risk and Control Dashboard.
• Work with domain leads and technologists to identify data relevant for analysis.
• Work with large data sets from disparate sources to understand linkages and to develop use cases.
• Create presentations that will clearly state objectives, approaches and benefits of case studies and the ability to articulate results to stakeholders and senior management.
• Ability to work well in a team environment given competing priorities and to think outside of the box to come up with innovative solutions.
• Demonstrates strong judgment, political astuteness, and sensitivity to cultural diversity.
• Ability to manage multiple efforts.
• Identify issues and report them in JIRA and work towards prioritizing and tracking it to completion.
• Liaise between technology and program owners for any requirement clarifications.
• Applies understanding of business processes, risks, and controls to identify opportunities to enhance reporting solutions through the development and delivery of automated processes.
• Maintain strong, positive relationships with technology and business teams.Qualifications:
  • 10+ years of experience in business analysis, project management, process improvement, technology and/or leadership of complex units. -
  • Ability to drive new initiatives and proof of concepts with stakeholders, with the ability to assess requirements and establish timelines for each analysis project.
  • Proven ability to quickly create mock-ups, management reports, strategy slide decks, dashboards or advanced visualizations that tell a coherent story.
  • Strong risk management background in working with data for financial services companies, is preferred.
  • Strong familiarity and experience with agile project management.
  • Background in dashboard development and/or requirement writing.
  • Must have strong interpersonal skills to interface with all levels of management, as well as good analytical and communication skills.
  • Strong knowledge of the SDLC process and can work with technology team to coordinate and track progress, development, releases, issues and UAT with end users.
  • An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders
  • Intellectually curious, consistently seeking and developing new opportunitiesEducation:
    • Bachelor's/University degree, Master's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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