Night Replenishment Manager

Company: HOME DEPOT USA, INC
Location: Mesquite
Posted on: September 21, 2022

Job Description:

Position Purpose:
Night Replenishment Managers (NRM) are members of the store leadership and management team, overseeing overnight freight handling activities. NRM's supervise the freight unload, packout, and packdown processes. NRMs will communicate priorities, ensure nightly tasks are completed and that freight is moving smoothly throughout the store. This position will be expected to teach, coach and train associates on Home Depot policies and procedures, and ensure all associates are working in a safe manner at all times. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following Standard Operating Procedures (SOP's). NRM's will provide input to the Store Manager (SM) and Assistant Store Managers (ASM's) on Associate performance through ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Major Tasks, Responsibilities & Key Accountabilities:
50% Replenishment
Partner with Night Operations ASM (NOASM) to determine responsibilities to drive efficiencies and overnight productivity.
Supervise the unload, packout, and packdown processes to allow NOASM to focus on driving productivity.
Execute Bay Directed Packdown Quality Walks to ensure associates are completing the process correctly.
Ensure all trucks and trailers are received and unloaded timely and efficiently.
Ensure all freight is packed out or placed in overhead bins quickly and efficiently.
Ensure that all trash is cleaned up and the store is Grand Opening ready at the end of the shift.
Prioritize and communicate messages and tasks to all associates and leaders in store.

25% People
Provide in the moment coaching based on observations and behavior.
Partners with Night Operations ASMs regarding formal performance conversations and discipline.
Recognizes associates for demonstrating expectations and use recognition tools (Associate Awards) to highlight associates demonstrating value based behaviors and productivity.
Give input to Night Operations ASM on associate performance and participate in talent planning for all hourly associates.
Assist SM and Night Operations ASM with associate interview and hiring process.
Approve and address missed time-clock punches, variances, schedule changes, receive call outs and communicate with Night Operations ASM and SM regarding follow-up actions.
Ensure adherence to work rule policies regarding safety referenced in the Standards of Performance.
Hold Associates accountable for following all SOPs.

25% Safety
Ensure compliance with all Home Depot policies and procedures.
Verify all safety and Hazmat procedures are followed.
Make sure all Regulatory Compliance requirements are being followed and resolve issues as needed.
Ensure compliance with all security and related policies applicable to closed store environment.
Review any freight stored outside of the building and ensure it is secured and organized.

Nature and Scope:
Reports to Store Manager and Night Operations Assistant Manager.
Accountable for direct supervision of the work activities of others. This may include direct supervision of a shift or the coordination of multiple work groups.

Environmental Job Requirements:
Environment: Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Travel: No travel required.

Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications: Ability to work a flexible schedule

Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Years of Relevant Work Experience: 3 years

Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Preferred Qualifications:
- Whole store management
- Big box retail experience
- Home improvement industry experience

Knowledge, Skills, Abilities and Competencies:
- Customer Focus
- Drives Results
- Manages Conflict
- Develops Talent
- Communicates Effectively
- Drives Engagement
- Self Development

Keywords: HOME DEPOT USA, INC, Mesquite , Night Replenishment Manager, Executive , Mesquite, Texas