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Remote IT Operations Manager

Company: VirtualVocations
Location: Mesquite
Posted on: November 15, 2022

Job Description:

A professional services company is seeking a Remote IT Operations Manager.

Core Responsibilities Include:
Leading a large team to provide Single point ownership for Delivery and Operations of Service Desks
Working closely with resourcing team to manage the resource fulfillment process
Running an ITIL compliant operation and enforcing security and compliance requirements
Required Skills:

Able to own Team Review meeting, meet and beat committed Service Levels, identify improvement Plans and track it till closure
Able to be responsible for performance, cost, scope, schedule, quality, and appropriate business measurements
Able to be responsible for the financial parameters of the project like Customer Profitability

Keywords: VirtualVocations, Mesquite , Remote IT Operations Manager, Executive , Mesquite, Texas

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