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Body Shop Manager

Company: Frank Kent Country
Location: Corsicana
Posted on: November 17, 2022

Job Description:

About UsFrank Kent is growing and we want you to join us for the ride! After 87 years of impeccable service to the community, we have no plans of slowing down any time soon. As we expand our presence in Texas, we always hiring for new positions. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere founded on sound business ethics, honesty and integrity. BenefitsMonday Through Friday (Weekends off)401(k) Plan w/ matchMedical PlanDental PlanVision PlanSTD/LTDLife InsuranceEmployee discounts on vehicles and servicesEmployee Discount CardResponsibilitiesAssist customers in servicing, repairing and explaining each service neededUnderstand customer; match requirements and concerns to various repair optionsExplain repairs being performed and keep customer informed and updated throughout the repair of their vehicleStay up to date on new products, features, accessories and attending product training as requiredMaintain a service customer follow up system that supports repeat and referral business and contributes to customer happinessHire and supervise all department personnel, as well as monitor their performance in servicing customersCraft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriatelyQualificationsA minimum of 3 years of experience as a body shop manager or assistant managerStrong focus on providing excellent customer serviceHigh school diploma or higher educationClean driving record & valid driver's licenseDriven personality, eager to improve and able to work within and support internal teamsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Frank Kent Country, Mesquite , Body Shop Manager, Executive , Corsicana, Texas

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