Body Shop Manager
Company: Frank Kent Country
Location: Corsicana
Posted on: November 17, 2022
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Job Description:
About UsFrank Kent is growing and we want you to join us for the
ride! After 87 years of impeccable service to the community, we
have no plans of slowing down any time soon. As we expand our
presence in Texas, we always hiring for new positions. Our
employees, our customers, and our community are our most valuable
assets. It is our responsibility to provide a professional
atmosphere founded on sound business ethics, honesty and integrity.
BenefitsMonday Through Friday (Weekends off)401(k) Plan w/
matchMedical PlanDental PlanVision PlanSTD/LTDLife
InsuranceEmployee discounts on vehicles and servicesEmployee
Discount CardResponsibilitiesAssist customers in servicing,
repairing and explaining each service neededUnderstand customer;
match requirements and concerns to various repair optionsExplain
repairs being performed and keep customer informed and updated
throughout the repair of their vehicleStay up to date on new
products, features, accessories and attending product training as
requiredMaintain a service customer follow up system that supports
repeat and referral business and contributes to customer
happinessHire and supervise all department personnel, as well as
monitor their performance in servicing customersCraft goals and
objectives for the department, which include an annual operating
budget, and a marketing plan to promote new business.Maintain a
high Customer Service Index (CSI) rating by handling customer
complaints immediately and appropriatelyQualificationsA minimum of
3 years of experience as a body shop manager or assistant
managerStrong focus on providing excellent customer serviceHigh
school diploma or higher educationClean driving record & valid
driver's licenseDriven personality, eager to improve and able to
work within and support internal teamsWe are an equal opportunity
employer and prohibit discrimination/harassment without regard to
race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.
Keywords: Frank Kent Country, Mesquite , Body Shop Manager, Executive , Corsicana, Texas
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