Front Desk & Party Manager
Company: Urban Air Adventure Park
Location: Mesquite
Posted on: March 17, 2023
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Job Description:
TX-Mesquite
Front Desk and Party Manager
JOB DESCRIPTION
The Front Desk and Party Manager is responsible for leading a
smooth guest check in/ticket purchase experience and responsible
for promoting fun Urban Air Parties! Our ideal team member will
serve as the 'First Point of Contact' of Urban Air. They will lead
the front desk team and party/event communication and
execution.
YOU WILL BE GREAT IF:
* You love working in a fast-paced, multi-faceted Family
Entertainment scene.
* You are outgoing and personable with excellent verbal and written
communication skills!
* You are organized and detail oriented.
* You love talking to people and selling fun experiences to our
customers.
* All leads are responded to in a timely fashion - same to next
business day!
* You like booking parties and events months in advance!
* You take pride in making sure the customer experience is
excellent.
* You are comfortable handling conflict quickly and fairly.
RESPONSIBILITIES:
* Supports the proper execution of all processes, systems and
standards
* Adheres to scheduled shifts and is willing to stay beyond when
business or circumstances dictate
* Train front desk staff and party leads to the consistently high
standard required
* Set a high standard and good example for front desk and party
staff regarding punctuality, attendance and attitude and ensure
these standards are always maintained
* Set a high standard and good example for front desk and party
staff regarding cleanliness and hygiene
* Handling guest concerns regarding the all events and attraction
purchases
* Participate in regular staff meetings and training as and when
required
* Other duties as tasked by General Manager
QUALIFICATIONS:
* Minimum of High School Diploma or equivalent required, some
College preferred
* 1 to 3 years' management experience in the hospitality field
preferred
SCHEDULE:
* Eight (8) hour shift
* Holidays
* Weekends
WORK REMOTELY:
* No
WORKING ENVIRONMENT:
* Non-typical Family Entertainment environment. We have great food,
millions of dollars' worth of attractions, host the best Special
Events and have thousands of people coming to have FUN!
* We are business casual!
* Ability to work Saturday, Sunday and/or evening shifts during the
week.
Urban Air Adventure Parks
Urban Air Adventure Parks is the nation's fastest growing Family
Entertainment Company. Urban Air offers a variety of safe, fun and
affordable activities 7 days a week to families all ages. Urban
Air's award-winning business serves customers across the United
States with expansion also occurring in the United Kingdom, Europe
and Middle East.
Urban Air Adventure Parks is an equal opportunity employer.
Location - TX-Mesquite
Keywords: Urban Air Adventure Park, Mesquite , Front Desk & Party Manager, Executive , Mesquite, Texas
Click
here to apply!
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