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Manager, Network Operations

Company: Santander Holdings USA Inc
Location: Mesquite
Posted on: May 24, 2023

Job Description:

Manager, Network Operations

Dallas, United States of America


The Network Manager, Infrastructure Engineering is responsible for the overall management and support of the Company's Networking Infrastructure Operations to support; virtualization platforms, cloud based servers, information architecture, enterprise storage solutions, end-point device management and desktop strategies, local and wide area network, operating systems, system administration, voice services, security, and data center infrastructure and services. Performs in a management role working with enterprise architect for all matters relating to IT infrastructure.

Designs analyze and support the company's networking information technology structure, systems, and processes. Acquires, designs, implements, and operates the company's information technology networking resources. Supports day to day operations of the networking infrastructure. Deploys, acquire, maintains and ensures the security of information technology assets. Plans and tests processes to ensure compliance with system requirements, business objectives, security standards, and other technical requirements. Must provide hands on technical backup to engineers on staff


  • Support all of Santander's Networking infrastructure to provide consistent networking services for client foundation for the Santander Consumers infrastructure core in multiple Data Centers. (This is inclusive of Server, Storage, Database, VMware, Networking, and Citrix)
  • Responsible for the analysis of the networking infrastructure systems, and engineering needs throughout the Santander network
  • Network Infrastructure product evaluations and selection, work with business partners on vendor selection, design, architecture, implementation, product/platform lifecycle, and on-going support.
  • Responsible for planning, implementation, and establishment of operational and maintenance programs to deliver best-in-class platform infrastructure. (Includes optimizing all aspects of infrastructure eco-system, including performance, resiliency, availability, resource utilization, disaster recovery, life-cycle, patching, and innovation.)
  • This person will drive the implementation of standards and lifecycle processes
  • Managing Direct Reports drives successful day-to-day operations of the Networking infrastructure engineering staff, security, disparate technologies, infrastructure, and system design, hardware planning, and tracks and reports infrastructure engineering computing metrics.
  • Identify and create necessary metrics to recommend improvements across infrastructure platforms and systems.
  • Lead the program responsible for the modernization and upgrade of the Santander's Networking environment
  • Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders and business concepts to IT and PMO staff
  • Hire and retain top talent. Create a learning organization and continuously develop/grow talent on the team.
  • Act as Delivery Lead on key projects ensuring the overall success in achieving our business objectives across functional teams and partners through managing risk, blockers, schedule, and budget.
  • Take the initiative to challenge and improve the status quo
  • Ensures high levels of performance and availability of network systems.
  • Establishes, implements, and ensures compliance with all networking security standards and policies.
  • Manages subordinate employees and contract staff. Is responsible for the strategic guidance, development and evaluation of employees. Carries out supervisory responsibilities in accordance with Santander's policies and applicable laws. Experience:
    • 10-15 years' experience in building and managing Networking Technology Infrastructure and Operational environments.
    • 10+ years of hands on networking support with Cisco routing and switching technologies.
    • Other relevant technologies include FireMon, F5 Networks, F5 Load Balancer
    • 10+ years' experience leading teams and employee management
    • 10+ years' experience managing vendors
    • 10+ year's working on networking, and networking security technologies such as; IPS, IDS, VPN's, NAC, Wireless standards and protocols, network routing and switching technologies in a global infrastructure Skills & Abilities:
      • Technical expertise in multiple infrastructure platforms
      • Demonstrated project management experience
      • Ability to build and maintain high performance teams
      • Demonstrated ability to lead in an open team-based environment
      • IT budgeting and financial management
      • Demonstrated ability to make decisions and recommendations on complex issues and present to senior management
      • Understands global network and related technologies and execute improvements, technology refresh programs, consolidations and optimizations relative to the shift of network data from internal data centers to cloud services.
      • Excellent problem solving, decision making, and prioritization skills balancing multiple demands in a dynamic environment
      • Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability
      • Demonstrated ability to think analytically and independently, providing the thought leadership necessary to introduce incremental and evolutionary change
      • Demonstrated ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
      • Advanced knowledge and skills across networks, servers, databases, cloud services, security, and other related disciplines
      • Advanced knowledge of systems architectures and information security practices
      • Demonstrated ability to work under high pressure situations calmly
      • Strong and efficient problem-solving and analytical skills Education:
        • Bachelor's Degree: in Finance, Business, Information Management/Information Technology,
          • Mathematics, Engineering or equivalent field or equivalent work experience
          • Master's Degree: in Computer Science/Software Engineering or equivalent field a plus
          • Certifications in Networking technologies a plus Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

            Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

            Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

            Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

            Data Center Energy Practitioner (DCEP) - Association for Financial Professionals Bachelor of Science (BS) English

            Primary Location: Dallas, TX, Dallas

            Other Locations: Texas-Dallas,Florida-Miami

            Organization: Santander Consumer USA Inc.

Keywords: Santander Holdings USA Inc, Mesquite , Manager, Network Operations, Executive , Mesquite, Texas

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