SOM - Senior Director of Operations - McKesson Connect TX
Company: MCKESSON
Location: Irving
Posted on: April 17, 2024
|
|
Job Description:
McKesson is an impact-driven, Fortune 10 company that touches
virtually every aspect of healthcare. We are known for delivering
insights, products, and services that make quality care more
accessible and affordable. Here, we focus on the health, happiness,
and well-being of you and those we serve - we care. What you do at
McKesson matters. We foster a culture where you can grow, make an
impact, and are empowered to bring new ideas. Together, we thrive
as we shape the future of health for patients, our communities, and
our people. If you want to be part of tomorrow's health today, we
want to hear from you.
Job Title: SOM - Senior Director of Operations - McKesson
Connect
Work Location: Irving, TX /Alpharetta, GA / Richmond, VA /
Columbus, OH / The Woodlands, TX
Current Need: McKesson operates the 3rd largest eCommerce system in
the world - McKesson Connect. We are looking for a seasoned
operations professional to help mature and transform our eCommerce
operations to world class level. The successful candidate will have
the perfect blend of an operations mindset, IT service management
expertise, in depth knowledge of software development, strong
leadership skills, a keen attention to detail, and the ability to
collaborate effectively with cross-functional teams to deliver and
support innovative digital solutions. This role will be responsible
for developing and implementing strategies to optimize operational
efficiency, ensure compliance with regulatory requirements, and
maintain high standards of governance.
Position Description
Develop and implement operational strategies to streamline
processes, reduce costs, and enhance overall efficiency.
Establish and enforce governance policies and procedures to ensure
compliance with regulatory standards and industry best practices.
Govern our external partners.
Identify and actively close gaps in real-time monitoring and
monitoring response.
Identify aging technology elements and create and replace these
elements with modern technology
Lead cross-functional teams to drive continuous improvement
initiatives and operational excellence throughout the
organization.
Oversee reporting and analytics initiatives, including the
development of key performance indicators (KPIs) and metrics to
track progress and identify areas for improvement.
Collaborate with departmental leaders to develop and maintain
operational budgets, forecasts, and resource allocation plans.
Conduct regular audits and assessments to evaluate the
effectiveness of operational processes, governance frameworks, and
reporting systems.
Provide guidance and support to departmental leaders on
operational, governance, reporting, and analytics-related
issues.
Stay informed about industry trends, regulatory changes, and
emerging best practices related to operations, governance,
reporting, and analytics.
Foster a culture of accountability, transparency, and compliance
within the organization.
Prepare and present reports, presentations, and recommendations to
senior leadership and stakeholders.
Minimum Requirements
13+ years of experience delivering and supporting high-quality,
reliable technology services
6+ years in a leadership role
Critical Skills
Proven record of success running IT Service Management in an ITIL
operating model. ITIL foundation certification required. ITIL
intermediate and advanced certifications preferred.
Solid background in cloud architecture, microservices, and modern
architecture for eCommerce systems
Knowledge of software engineering best practices
Experience developing and implementing operational strategies that
drive measurable results
Strong understanding of regulatory requirements and governance
principles
Excellent leadership, communication, and interpersonal skills
Ability to work effectively in a fast-paced, dynamic environment
and lead cross-functional teams to achieve common goals
Detail-oriented with strong analytical and problem-solving
abilities
Ability to successfully influence up, down, and across
organizations to drive operational excellence
Additional Knowledge & Skills
Knowledge of and experience in the Healthcare industry is a
plus.
Highly organized and detail-oriented with respect to
documentation.
Exceptional verbal and written communication competency.
Excellent critical thinking and diagnostic aptitude.
High capacity to manage multiple priorities.
Exhibit a strong sense of urgency and ownership for task/project
completion.
Strong leadership skills that inspire team confidence and respect
while motivating team members in a creative and effective
manner.
Experience in managing and working with distributed team
members.
Desire for achieving excellence in customer satisfaction, process
and product quality and reliability.
Education
4-year degree in computer science or related field or equivalent
experience
Physical Requirements
General office demands
Physical Requirements: General Office Demands
Must be authorized to work in the US. Sponsorship is not available
for this position.
At McKesson, we care about the well-being of the patients and
communities we serve, and that starts with caring for our people.
That's why we have a Total Rewards package that includes
comprehensive benefits to support physical, mental, and financial
well-being. Our Total Rewards offerings serve the different needs
of our diverse employee population and ensure they are the
healthiest versions of themselves. For more information regarding
benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive
compensation package at McKesson. This is determined by several
factors, including performance, experience and skills, equity,
regular job market evaluations, and geographical markets. In
addition to base pay, other compensation, such as an annual bonus
or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
$127,500 - $212,500McKesson is an Equal Opportunity/Affirmative
Action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, creed, sex, sexual
orientation, gender identity, national origin, disability, or
protected Veteran status.Qualified applicants will not be
disqualified from consideration for employment based upon criminal
history.
McKesson is committed to being an Equal Employment Opportunity
Employer and offers opportunities to all job seekers including job
seekers with disabilities. If you need a reasonable accommodation
to assist with your job search or application for employment,
please contact us by sending an email to
Disability_Accommodation@McKesson.com. Resumes or CVs submitted to
this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
Keywords: MCKESSON, Mesquite , SOM - Senior Director of Operations - McKesson Connect TX, Executive , Irving, Texas
Click
here to apply!
|