Bilingual General Manager
Company: Community Choice Financial Family of Brands
Location: Irving
Posted on: April 19, 2024
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Job Description:
Overview: As a Bilingual General Manager ("GM"), you will lead
the success of your store and team by setting the bar high for
performance. You will coach, develop, and lead your team to reach
Company objectives and metrics in a fast-paced, dynamic, and
high-energy environment. Along the way, we'll provide you with a
training and development program to help you move your career
forward. Responsibilities: Oversee, coach, and develop all store
Team Members in order to build new business and maintain store
profitability. This includes training Team Members on systems,
policies, compliance, account management, recovery, and daily
performance reports. -Manage overall store performance by meeting
or exceeding Company performance standards, including Key
Performance Indicators (KPIs). Track, analyze, and train Team
Members on various performance reports. -Lead your team to reach or
exceed sales goals by selling loan or pawn products to consumers,
identifying local marketing strategies, leveraging
business-to-business partnership opportunities, obtaining
referrals, and hosting and participating in community events.
-Supervise and maintain office security and conduct proper opening
and closing procedures, including management of vault, cash drawer,
and bank deposits. -Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations. -Maintain a visually
pleasing and professional atmosphere that aligns with the values
and mission of the Company. -This includes overseeing store
planogram and ensuring seasonal and/or promotional marketing
material are displayed properly. - -Utilize personal vehicle to
complete bank deposits and other Company business throughout the
workday. -Work efficiently in a rapidly changing and fast-paced
environment and handle multiple challenging tasks with ease to meet
individual and team performance standards. -Utilize strong
interpersonal skills to communicate and interact with customers and
Team Members at all levels. -Ability to maintain a full-time work
schedule with regular in-person attendance, including limited
Saturday hours, is required for this position. A full-time work
schedule for this position includes, at a minimum, 45-hours per
week*. Qualifications:
--- A comprehensive new hire training program designed to help set
you up for success
--- Access to a robust learning management system, full of
e-learning modules and training programs to help boost your
professional and personal development
--- Paid on-the-job training & professional development
programs
--- Multiple coverage levels for Medical, Dental, & Vision
--- Group Health & Wellness Program, plus special savings on retail
items, travel, entertainment, and more
--- Traditional 401(k) and Roth 401(k) with Company match
--- Options for Flexible Spending Accounts and Health Savings
Accounts
--- Basic and AD&D Life Insurance
--- Optional pet insurance
--- Voluntary benefits, including short-term and long-term
disability insurance, accident, critical illness, and hospital
confinement insurance
--- Paid Time Off (Accrue 12 days per calendar year plus 1
additional day for each year of service after the first year of
employment)
--- Diverse Culture and Inclusive Environment
*Based on current benefit offering, which is subject to change with
or without notice. Certain benefits are subject to the terms and
conditions of the governing plan documents which should be
consulted for additional details and eligibility requirements.
Our Commitment to Diversity, Inclusion & Belonging
Diversity at the Community Choice Financial - Family of Brands is
one of the driving forces behind our Company's success and we are
committed to hiring, developing, and retaining talent of various
backgrounds who demonstrate our shared values. We have worked to
create a welcoming and inclusive environment where Team Members can
collaborate freely to help spark innovation, drive creativity,
advance their skillset, and move their career forward. Our
commitment to diversity isn't just about the work we accomplish;
it's about fostering a sense of belonging where talented Team
Members can bring their whole selves to work to help maximize their
full potential.
Our Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer for
2021, 2022, and 2023, a Best Company to Work for by InHerSight, and
have received designation as a Top Employer for Hispanic and
Latinos by HLPA in 2022 and 2023. -About Us -Community Choice
Financial Family of Brands ("CCF") is a leading retailer of
financial services to unbanked and underbanked consumers. CFF is
the parent company to eleven brands including TitleMax -,
TitleBucks -, InstaLoan - Check Into Cash -, Cash 1 -, Check Smart
-, Easy Money -, Rapid Cash -, and Speedy Cash -. With more than
1,700 retail storefronts and several online products available in
20+ states, CCF is steadfast in our commitment to help people
across the country get access to the short-term financial services
they need when they need it the most. -*Store hours, schedules,
and/or the minimum number of hours required for this position may
be subject to change by brand entity and at the sole discretion of
the Company. Speak with your recruiter for the most up-to-date
hourly requirements. -The information contained herein is not
intended to be an all-inclusive list of the duties and
responsibilities of the job, nor is it intended to be an
all-inclusive list of the skills and abilities required to do the
job. The Company may, at its discretion, revise the job description
at any time, and additional functions and requirements may be
assigned by supervisors as deemed appropriate. Requirements, skills
and abilities included have been determined to illustrate the
minimal standards required to successfully perform the
position.
Important: The Community Choice Financial - Family of Brands will
never ask you for banking or other payment information at any point
during the interview or hiring process, nor will we conduct an
interview via text message. Any official email correspondence will
come from the domains @ccfi.com, @titlemax.com or @titlemax.biz.
In-store positions are in-person only, remote options not
available. - -The Community Choice Financial - Family of Brands is
committed to providing an inclusive workplace free of
discrimination based on race, color, religion, sex, age, national
origin, military status, disability, pregnancy, sexual orientation,
gender identity or expression, genetic information or any other
characteristic protected by applicable law. Candidates of all
background are encouraged to apply. CCFI Companies, LLC is an equal
opportunity employer.
Keywords: Community Choice Financial Family of Brands, Mesquite , Bilingual General Manager, Executive , Irving, Texas
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