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District Trainer - Dallas

Company: Conn's, Inc.
Location: Mesquite
Posted on: October 14, 2020

Job Description:

The District Trainer's responsibilities include, but are not limited to, facilitating all new hire training on Conn's sales process (5 Steps to a Sale), systems, policies and procedures. The District Trainer is responsible for creating productive/knowledgeable sales associates, who quickly achieve sales goals above the Company's minimum monthly sales quota, reduce new hire retention, and no shows. Other job duties include:Top 5 Priorities:* Sales Associate New Hire Class Facilitation* All New Hire training oversight and execution* Train the trainers (Store Management/ Specialist)* Store training oversight and execution* Ongoing and remedial training?Create and maintain a positive and professional learning environment?Effectively teach Conn's processes and procedures in large group settings and on an individualbasis?Consistently demonstrate and role play to provide a hands-on, interactive learning environment?Administer and grade testing and assessments to ensure trainee retention and understanding?Review low performance results and/or other training issues with identified trainee(s) andperform additional training when needed?Assist with underperforming stores/markets as well as provide on-going training throughoutConn's organization?Assist in ongoing development and updating of Conn's training program and materialsPreferred Candidate Qualifications:?Preferred 2+ years training experience, with 2+ years in management (experience preferably in the retail industry)?Experienced in training and/or managing the training process?Stable work history?Must be able to travel locally with with travel expectations up to 30% (to any and all of Conn's existing and potential markets).Skill Requirements:?Must be able to multi-task and manage multiple projects simultaneously?Must have excellent interpersonal and communication skills?Excellent writing, organizational and presentation skills required?Outstanding computer skills, specifically Conn's AS400 system and MS Office?Effective time management is a MUST; exceptional follow-up skills are required?Capable of satisfying goals/training needs/deadlines?Leadership skills to effectively train associates in any setting and provide a consistent example ofthe successful execution and following of Conn's processes and procedures?Must be comfortable and effective at speaking in front of and training large groups, as well asworking closely with associates on an individual basis?Must possess a thorough understanding of Conn's sales process and applicable policies,procedures, and training materialsConn's HistoryConn's established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. The Company's primary product categories include:* Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses;* Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges;* Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and* Home office, including computers, printers and accessories.Additionally, Conn's offers a variety of products on a seasonal basis. Unlike many of its competitors, Conn's provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long lasting products for their home.Conn's HomePlus is an equal opportunity employer.

Keywords: Conn's, Inc., Mesquite , District Trainer - Dallas, Human Resources , Mesquite, Texas

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