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Technical Order Detailer

Company: dormakaba
Location: Mesquite
Posted on: May 16, 2020

Job Description:

Job Title
Technical Order Detailer
Location
Mesquite, TX US (Primary)
Category
Operations / Manufacturing / Assembly
Job Description



dormakaba is seeking a Technical Order Detailer



Location:

* Mesquite, TX



Position overview:

* Receives custom orders from a customer for hollow metal steel doors and frames, converts these orders to workable data utilizing dormakaba systems

* Utilizes SAP for entering & managing of orders, checking order status, running reports, etc.

* Interprets a variety of instructions furnished in written, oral, or schedule form

* Follows quality assurance processes to ensure a high degree of accuracy is achieved on all orders

* Works closely with the in-house engineering department to answer technical questions and assist with hardware templates

* Investigates requests for product replacement and processes replacement orders if required



Critical success factors:

* Emphasis on high attention to detail

* Ability to read, analyze, and interpret complex documents

* Deep understanding of measurements down to 1/64th of an inch

* Ability to become a technical expert on hollow metal steel doors & frames, and the compatibility of components.

* Strong customer & internal communication skills via phone & email

* Ability to work 8+ hours a day from a computer

* Must be able to work individually and as a team

Job Requirements

Education/Experience requirements:

* High school diploma or equivalent (preferred)

* 2+ years of experience in a similar role (cabinets, carpentry, windows, architectural, etc.)

* Technical knowledge of hollow metal doors, frames, hardware and wood doors (preferred)

* SAP experience (preferred)





dormakaba is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. dormakaba is an Equal Opportunity Employer. dormakaba is an Equal Employment Opportunity employer. (EEO/AA/M/F/D/V) dormakaba does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company absent a signed agreement with approved Talent Acquisition dormakaba representative.

Keywords: dormakaba, Mesquite , Technical Order Detailer, IT / Software / Systems , Mesquite, Texas

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