Field Engineer
Company: InspHire
Location: Dallas
Posted on: February 15, 2026
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Job Description:
Job Description Job Description A company at the forefront of
revolutionizing the security screening process with cutting-edge
Artificial Intelligence technology is seeking a Field Engineer to
join its dynamic team in the United States. The company's system is
designed to enhance passenger throughputs, improve security,
improve the passenger experience, and reduce operational costs. By
harnessing the power of AI, they are transforming security
screening to make travel safer, faster, and more efficient.
Position Overview: As a Field Engineer, you will be crucial in
successfully deploying, maintaining, and supporting the company's
systems. This position combines profound technical expertise with
exceptional customer service, making it ideal for individuals
passionate about delivering innovative solutions in the field of
security screening. Key Responsibilities: On-Site Installations:
Execute on-site installations of the company's systems, ensuring
proper setup, configuration, and integration with existing security
infrastructure. Pre-Sales Support: Collaborate with the sales team
to provide technical expertise during pre-sales activities,
including product demonstrations, technical presentations, and
addressing customer inquiries. T1 Level Debugging: Diagnose and
resolve technical issues related to the company's AI-based security
screening systems, both remotely and on-site, to ensure seamless
operation. Customer Support on Site: Offer on-site technical
support to customers, troubleshoot system issues, and train
security personnel to ensure optimal system utilization.
Communication with Customers in the Field: Maintain clear and
effective communication with customers in the field, addressing
their needs, providing updates, and ensuring a high level of
customer satisfaction. Qualifications: Proven experience in
technical support, installation, and maintenance of complex systems
- Linux OS Strong problem-solving skills and the ability to
troubleshoot technical issues effectively. Excellent communication
and interpersonal skills to engage with customers professionally.
Willingness to travel to customer sites across the United States as
needed. Bachelor's degree in a related field (e.g., Engineering,
Computer Science) or equivalent practical experience- advantage.
Travel required: 33%-50% of the time
Keywords: InspHire, Mesquite , Field Engineer, IT / Software / Systems , Dallas, Texas
