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Senior Trainer/Facilitator - Media

Company: Spectrum
Location: Mesquite
Posted on: November 15, 2020

Job Description:

Spectrum Reach ( www.spectrumreach.com ) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative. JOB SUMMARY The Facilitator III serves as a Senior Media Sales Trainer to facilitate learning at Spectrum Reach, the Advertising Sales Division of Charter Communications, Inc. He/She is a high level contributor, works independently and/or collaboratively on complex projects and is seen as a resource and expert to the organization. This is a senior level postion that requires 5 years of training/facilitation experience and up to 5 years of experience in the Advanced Advertising industry. MAJOR DUTIES AND RESPONSIBILITIES Facilitates learning in variety of content areas, with particular focus on Advanced Advertising space and Selling Skills. Leads learning through a variety of delivery methods to develop participants' skill sets. Mediums may include Instructor Led Training (ILT), Virtual Instructor Led Training (vILT), rapid learning, eLearnings, and videos. Collaborates with Learning & Development team, business partners and greater project team to perform analysis of learning needs and implement a solution that supports initiative and its goals. Take lead training role in task forces, committees and/or team meetings providing learning subject matter expertise. Ensure training programs are tied to bigger picture company initiatives. Creates and follows facilitator guide to lead learners through appropriate activities, discussions and debriefs. With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change. Leverages a project management approach to ensure events are proactively managed for successful execution. Completes all pre-training and post-training duties, including LMS submission forms, session registration, classroom preparation, participant attendance, evaluation assessments and follow up communication. Maintains knowledge on specific course content to evaluate current training solutions and make timely and relevant content updates. Monitors, reports, and recommends delivery modifications to ensure training effectiveness. Troubleshoot technical issues and problems before and during sessions Seeks input from peers, stakeholders and learners on projects for continuous improvement Shadow training end-users to gain deeper understanding of how training translates in the business Pursues development opportunities focused on facilitation, learner engagement and classroom management excellence Facilitate the self-discovery of strengths and opportunities for development in others Serve as peer mentor Serve as a resource on complex technical issues. Serve as back up training team lead when needed Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Demonstrate expert industry and company specific knowledge. Fluency in Consultative Selling Strategies and Advanced Advertising--s data targeting capabilities preferred. Must be able to develop and maintain a strong knowledge of organization--s selling strategy, workflows, and key differentiators to our customers. Excellent presentation and classroom management skills, in-person and virtually Solid knowledge of different learning approaches Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook) Experience working with Learning Management Systems and Smartsheet preferred Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of company personnel, including senior leadership Ability to deal with the public in a professional manner Strong organizational skills with ability to manage multiple projects under tight timelines Detail oriented Strong customer focus Supervisory experience preferred Participation in a professional industry association as a chair or volunteer preferred EDUCATION/EXPERIENCE Bachelor--s degree or equivalent combination of training and/or work experience Related Work Experience 5 years training delivery experience at professional level or equivalent 5 years experience or equivalent in the functional area and or business unit WORKING CONDITIONS Frequently travels Valid driver's license, satisfactory driving record within Company required standards, and auto insurance The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is: Regularly required to present in-person and virtually to various size audiences. Required to type, read and interpret complex information using a computer. Finally, the employee generally works in an indoor office environment.

Keywords: Spectrum, Mesquite , Senior Trainer/Facilitator - Media, Other , Mesquite, Texas

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