Customer Service Representative

Company: Robert Half
Location: Mesquite
Posted on: January 12, 2021

Job Description:

Ref ID: 04380-0011635869Classification: Customer Service RepresentativeCompensation: $17.58 to $20.35 hourlyOpenings for Customer Service Representatives!OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This could be the short-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Mesquite, Texas!Responsibilities- You will likely support business development and client referral goals by actively cross-selling and referring customers- Handle incoming telephone calls- Provide accurate, friendly customer service in a timely fashion- Receive and send written business correspondenceJob Requirements:- Bilingual Canadian French is required - Experience performing extensive research to resolve complex customer inquiries- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Strong customer service and office administrative skills- Excellent oral and written communication skills- Command of Communication Skills- Strong familiarity with High Volume Call Center- Customer service experience desired- Demonstrated talents in communicating and interacting with clients/customers, both internal and external- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred- Positive attitude and an engaging businesslike approach- Strong technical skills including proficiency with Microsoft Office- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information- Ability to simplify complex problems and build solutionsWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Mesquite , Customer Service Representative, Other , Mesquite, Texas