Title: Opening Member Services Representative
Reports to: Club Manager
If you would love working for a rapidly growing company that
changes people's lives for the better every day, helps them live
healthier, doesn't judge anyone, and supports their communities and
the Boys and Girls Club (because they don't judge either), then
this may be your dream job! United PF believes that everyone is a
leader. We define leadership as influence, which is independent of
hierarchy and can be used positively regardless of the
What's your role?
As a Member Services Representative you are a high energy,
positive member of the team providing members with an unprecedented
experience and encouraging them in achieving their fitness goals.
You will make them feel like family in a clean, judgement-free
environment. You will create "raving fans" by delivering +1%
customer service, continually engaging and encouraging our members
to succeed on their fitness journey.
Some of your primary responsibilities:
- Arriving in a timely manner to insure our club is open and
ready to operate.
- You will ensure our club is super clean because our members
value this and we're known for that too.
- Finding new and current members to join the fitness trainer in
- You'll impress new and existing members when you introduce them
to our Black Card amenities. They're going to want these
- You will help the entire team at the welcome desk checking in
our members while providing greetings and farewells to them. Assist
with fun energetic, non-high-pressure tours, as well as member
enrollment, and other club responsibilities.
- Be a leader! Be passionate - love what you do! Have fun and
invite members to do the same!
A few other things we want you to know:
- Your schedule will vary. Shift could involve any of our hours
of operation, including weekends and holidays.
- United PF offers competitive salaries, PF Black Card membership
and opportunities for growth.
We would love to hear from people with:
- Birthdate that confirms you are a minimum of 18 years of
- Passion for helping others.
- Understanding the physical demands may involve but are not
limited to, communicating, standing, walking, bending, lifting up
to 50lbs, reaching, climbing, balancing, kneeling and handling
potentially hazardous chemicals.
- On-time dependability because you know people are counting on
- English language; ability to speak, understand, read and write.
Bilingual - Spanish helpful.
- High School diploma or GED equivalent.
If you would like to grow as a leader, make an impact and build
relationships in a company where judgement-free is a way of life,
We are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality
fitness experience requires a team of inspiring, motivated and
fun-loving go-getters. As one of the largest and fastest-growing
franchisors and operators of fitness centers in the United States,
Planet Fitness is just getting warmed up. We're continuously
seeking top talent to join us in cultivating the Judgement Free
Zone and shaping the future of our brand. With more than 2,000
locations in all 50 states, the District of Columbia, Puerto Rico,
Canada, the Dominican Republic, Panama, Mexico and Australia,
there's plenty of opportunity on our Planet and we are always
looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means
to an end; not a brand name or a mold maker, but a tool that can be
used by anyone. To use our product, members need to feel inspired
and motivated. That's where you come in. If you're looking for a
place where you can make a difference in a customer's life, you've
found it. Come to add your mojo to the Judgement Free Zone, but
stay for the feeling that you're making a difference on our
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.