Customer Success Representative
Company: TCS Tech
Posted on: July 31, 2022
Salary - $15 per hour (Upto $35,000 Annually) Job Location -
Plano, TX Responsibilities: Provides information on customer
service issues related to life and health insurance, annuity and
investment products and transactions focusing on customer
satisfaction, quality, and efficiency.
Communicates with customers regarding service requests or
Documents, evaluates and resolves customer's inquiries.
Works with other departments to complete customer requests and
Represents our customer with professional pride to internal and
Consistently meets/exceeds set quality and productivity
Functions within a team based environment, and actively
participates in achieving team goals. Qualifications High School
diploma, GED or equivalent.
Minimum 1 year of experience with call center or customer service
Fundamental computer knowledge and maneuverability within window
Basic understanding of Microsoft office suite, specifically Word
General understanding of life and health insurance, annuity, and
investment products is a plus. Behavioral and Leadership
Competencies Ability to maintain the confidentiality of customer
and company information.
Ability to work independently and seek additional opportunities
Good verbal and written communication skills. Benefits Medical and
Exciting Incentive Plans
10 days Paid Holidays About Us Tata Consultancy Services (TCS) is
one of the world's largest IT services and consulting firms. We
partner with more than a third of the Fortune 500 companies across
industries in North America, helping them to successfully navigate
today's competitive challenges of rapid business and digital
transformation. Our extensive industry expertise and sharp focus on
customer service has resulted in TCS being one of the
fastest-growing technology companies in the world, with 446,000
employees operating in 46 countries. In America, TCS has been one
of the two top local recruiters of IT services talent for the past
five years. Tags: Inbound, Outbound, Call Center, Customer Care,
Keywords: TCS Tech, Mesquite , Customer Success Representative, Other , Mesquite, Texas
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