Company: Jefferson Wells - a ManpowerGroup Company
Posted on: November 18, 2021
The Credit and Collections Specialist is responsible for the
maintenance and collection of accounts receivable for all assigned
customer accounts and for obtaining and analyzing credit
information for purposes of recommending credit decisions to A/R
management. This position will work closely with and support both
internal and external customers. Essential Functions:
- Timely and efficient collections of the company's accounts
- The approval of new orders on customer accounts.
- Provide good customer service through dispute resolution.
- Provide support to the credit team by assisting with credit
- On a daily basis this candidate will review regularly the
status of collections to ensure accounts receivable are meeting the
company goals for DBT (Days beyond terms), % Current, and % Over
- Discusses delinquent accounts with sales team and credit
manager as needed.
- Act as an intermediary between sales and customer to help
resolve disputes, resulting from but not limited to, pricing,
invoicing errors and credit memos.
- Reviews orders on credit hold.
- Prepares and sends AR past due notices.
- Makes phone calls to collect/resolve past due balances and logs
all activity in individual customer files and accounts.
- Submits accurate bad debt listings of customers and explanation
of large past due customers to the credit manager and any other
reporting required to meet company requirements. Qualifications:
- Minimum of 1-3 years of collections or credit work
- Good verbal and written communication skills; able to
effectively present data to help payment issues
- Strong organizational and time management skills; detail and
- Proficient with Excel
- Attention to detail and ability to analyze data
- Ability to handle large volume of calls and multi-task
- Must be able to work in a team environmentCompetencies:
- Communication Proficiency.
- Customer/Client Focus.
- Problem Solving/Analysis.
- Time Management.
- Teamwork Orientation.
Keywords: Jefferson Wells - a ManpowerGroup Company, Mesquite , Credit Analyst, Professions , Mesquite, Texas
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