Medical Screener - Reception Technician (Customer Service)
Company: CSL Plasma
Location: Mesquite
Posted on: May 16, 2022
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Job Description:
**Job Description Summary**Responsible for greeting donors at
the plasma collection center and conducting a series of
registration procedures to verify donor suitability for the plasma
pheresis process.**Job Description**1 In compliance with Standard
Operating Procedures (SOPs), assists qualified donors in completing
the screening process. The screening procedures includes but are
not limited to: assessing the self-administered health history,
answering basic medical questions associated with the donation
process, referring donors to medical staff when appropriate and
performing health screening procedures such as blood pressure,
pulse, weight, temperature. Performs finger stick to obtain sample
to obtain donor's hematocrit and total protein levels.2 Upon
completion of the appropriate training, may educate new donors on
the use of therapeutic products made from donated plasma. This
includes explaining the screening process, the health screening
tests performed, the appointment system, donation fees, center
policies, proper nutrition and any other information pertinent to
the donor. Ensures that all donor questions are answered timely,
accurately and professionally.3 May be involved in registering
applicant and transfer donors based upon completion of appropriate
training and operational needs of the center.4 May answer the
telephone and answer callers question or transfer call to
appropriate staff member.5 Maintains alertness and awareness to any
reaction by a donor may have during or after the pheresis process
and notifies appropriate staff.6 Alerts Group Leader or Supervisor
of donor flow issues.7 Ensures the accurate recording of donor data
in the electronic donor information management system as outlined
in the SOPs.8 Understands the policies and procedures associated
with hyper immune programs at the center if applicable.9 Maintains
clean efficient work environment and ensures sufficient operating
supplies and forms are available as needed. Follows all Health
Safety & Environmental (HSE) and Occupational Safety and Health
Administration (OSHA) policies and procedures. Promotes safety in
all actions.10 Maintains confidentiality of all personnel, donor
and center information.11 May be cross-trained in other areas to
meet the needs of the business.12 Bilingual skills may be required,
at the discretion of the organization, to meet the needs of the
business.13 Perform other job-related duties as
assigned.**Education**--- High school diploma or equivalent
required**Experience**--- Minimum of three (3) months experience in
a clerical or customer service related position, preferably in
medical or health provider environment or equivalent combination of
education and experience--- Must be able to perform basic math
calculations**Working Conditions**--- Ability to understand,
remember and apply oral and/or written instructions--- Ability to
understand and follow basic instructions and guidelines--- Must be
able to see and speak with customers and observe equipment
operation.--- Occasionally perform tasks while standing and walking
up to 100% of time--- Reach, bend, kneel and have high level of
manual dexterity--- Occasionally be required to lift and carry up
to 25 pounds--- Fast paced environment with frequent
interruptions--- Frequently exposed to hazardous chemicals, extreme
temperatures and to blood borne pathogens--- Required to wear
Personal Protective Equipment while performing specific tasks or in
certain areas--- Required to work overtime and extended hours to
support center operational needsAll qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, disability,
veteran status, national origin or other legally protected
classifications.CSL offers the following benefits for this
full-time position, most are effective the first day of hire:
Options for health care benefits, including choices of plans for
medical and prescription drug, dental, and vision coverage;
Company-provided basic life insurance and Short- and Long-Term
Disability; the option to participate in CSL's 401(k) Savings
Program; Paid Time Off (PTO) for use in connection with vacations,
illness, and other personal business; and paid observed holidays as
designated by the Company.**Our Benefits**We encourage you to make
your well-being a priority. It's important and so are you. Learn
more about how we care
(https://www.cslplasma.com/careers/how-do-we-care-for-you-as-csl-plasma)
at CSL.**About CSL Plasma**CSL Plasma is one of the world's largest
collectors of human plasma. Our work helps to ensure that people
with rare and serious diseases are able to live normal, healthy
lives. We are committed to our work because lives depend on us.
Learn more about CSL Plasma
(https://www.cslplasma.com/about-csl-plasma) .**We want CSL to
reflect the world around us**As a global organization with
employees in 35+ countries, CSL embraces diversity and inclusion.
Learn more about Diversity & Inclusion
(https://www.cslplasma.com/careers/diversity-and-inclusion) at
CSL.**Do work that matters at CSL Plasma!**R-159886CSL makes all
employment decisions without regard to race, color, religion,
national origin, ancestry, age, sex, gender, pregnancy, disability,
marital status, sexual orientation, gender identity, genetic
information, military status, protected veteran status
(specifically status as a disabled veteran, recently separated
veteran, armed forces service medal veteran, or active duty wartime
or campaign badge veteran) or other classification protected by
applicable US federal, state or local law. CSL complies with all
applicable employment laws, including but not limited to Title VII
of the Civil Rights Act of 1964, the Americans with Disabilities
Act, the Fair Labor Standards Act, and the Immigration Reform and
Control Act. https://www.cslbehring.com/careers/eeo-statement
Keywords: CSL Plasma, Mesquite , Medical Screener - Reception Technician (Customer Service), Professions , Mesquite, Texas
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