Application System Analyst Senior - Community Connect Ambulatory
Company: CHRISTUS Health
Location: Irving
Posted on: April 18, 2024
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Job Description:
The Application System Analyst Senior serves as a liaison
between system end-users (customers), operational leaders,
additional support resources and vendors to design, build and
optimize their assigned applications in a timely and high-quality
manner. The Systems Analyst Senior will provide application support
and optimization. They work closely with the Service Desk to assist
in responding to service requests. The Application System Analyst
Senior must be able to analyze business issues/requirements and
workflows and apply their application knowledge to meet operational
and organizational needs. Project implementation responsibilities
include collaborating with customers contributing to the analysis,
testing, and documentation and implementation of medium to high
complexity activities of assigned software. This position must
possess sufficient detailed healthcare knowledge and systems
expertise to implement medium to high complexity assigned
application with minimal guidance. Analyze, develop, test,
document, educate, implement, support, and maintain or optimize
assigned applications, solutions and business processes to meet
operational and technical requirements.
Independently provides guidance and leadership on quality assurance
and testing initiatives. Demonstrates ability to lead team through
complex integrated testing processes. Able to manage testing
projects as necessary.
Demonstrates an advanced level of application understanding, and
applies expertise to help meet customer goals and outcomes.
Creative problem solving beyond standard recommendations and
practice.
Applies advanced level understanding of assigned clinical/business
operations, processes, and workflows. Discusses, and identifies
dependencies with project team members and stakeholders. Provides
clear and organized status reporting on key project areas to be
used as external communications to stakeholders. Leads and
evaluates process and requirements analysis, including process
mapping though current flow charts, documents, future needs/plans,
requirement elicitation, stakeholder analysis, and specification
gathering on complex projects/requests. Responsible for completing
gap analysis, and providing cross application recommendations.
Reputation for high-quality decisions.
Adhere to organization standards for system configuration and
change control.
Able to understand complex requirements of end users and project
goals and propose technical solutions for multifarious design,
configuration needs. Able to independently analyze, design, and
configure the application. Ability to teach team members complex
design, configuration.
Collaborate and develop strong relationships with end user
communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best
practice workflow processes and content to ensure alignment across
all ministries, to create efficiencies, and to ensure optimal
operational processes.
Coordinates code changes with appropriate vendor related to
financial and business application issues.
Collaborates with Technical Team to identify and infrastructure
related issues that have resulted in application issues.
Demonstrates increasing technical knowledge of the assigned
application including relationships of infrastructure and impact to
user if unavailable.
Serves as a liaison between business operations and providers,
internal information technology, system users and vendors working
within the defined project objectives for issue and problem
resolution.
Follows strict change management processes ensuring proper
approval, testing, and validation of system changes.
Design, configuration and deliverables demonstrate exceptional
ability to address complex end user needs. Quality has the
confidence of project management. Sets the bar for project team
quality work.
Independently manages medium to large scale and complex
projects/requests. Complete in a timely manner assigned courses
within Healthstream, other electronic tracking tools for
educational related material or attend presentations in person as
assigned.
Leads and coordinates across applications for high impact vendor
changes.
May be required to travel to perform duties.
Assist in preparation and conducting of continuing formal or
informal training session for users and co-workers.
Proactively plans projects and tasks within application.
Associates or Bachelor's degree preferred with a focus in
healthcare, business, or information systems. Ability to present
complex data in meaningful method, i.e., Proficient in Microsoft
applications including Word, Excel, and PowerPoint
Highly effective written and verbal communication and interpersonal
skills to establish working relationships that foster optimal
quality teamwork and education
Requires minimal instruction on day-to-day work and general
direction on more complex tasks and projects
Develops new functionality for requests with little to no direction
and leads multidisciplinary teams throughout project.
Regularly serves as mentor or knowledge resource to peers across
community
Works in a team setting, sharing information and assisting other
junior level team members
Excellent project management and communication skills, both verbal
and written
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained
within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining
new version training
Full Time
If you would like to contact us regarding the accessibility of our
website or need assistance completing the application process,
please contact us at (844) 257-6925.
Keywords: CHRISTUS Health, Mesquite , Application System Analyst Senior - Community Connect Ambulatory, Professions , Irving, Texas
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