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Tier 2 NOC Technician

Company: VirtualVocations
Location: Mesquite
Posted on: June 5, 2024

Job Description:

A company is looking for a Tier 2 NOC Technician.

Key Responsibilities:

Maintain and improve customer satisfaction by troubleshooting routine issues
Provide user and system administrator support, including knowledge transfer and troubleshooting
Support continuous network performance monitoring and optimization

Required Qualifications:

US Citizenship and ability to obtain and maintain a DHS Public Trust clearance
High school diploma/equivalent and 5 years of experience
1-2 years of Linux and Cloud Systems Administration experience
Experience with ServiceNow and Atlassian JIRA ticketing systems
Experience with Splunk

Keywords: VirtualVocations, Mesquite , Tier 2 NOC Technician, Professions , Mesquite, Texas

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