Customer Service Representative

Company: Uline
Location: Irving
Posted on: April 24, 2024

Job Description:

Customer Service Representative

Pay from $24 to $28 per hour - That's up to $60,000 - $70,000 per year with bonuses!

Includes $2 Shift Differential

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, 12:30 PM to 9 PM.

Position Responsibilities

• Process customer orders and inquiries in a collaborative call center using world-class technology.
  
• Communicate with customers over phone, email and chat.
  
• Help customers navigate Uline's website and online ordering.
  
• Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
  Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
    
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
    Benefits
    • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
      
    • 401(k) with 6% employer match.
      
    • Paid holidays and generous paid time off.
      
    • Tuition Assistance Program that covers professional continuing education.
      
    • Bonus programs that include annual performance, sales goals and profit sharing.
      Employee Perks
      • Best-in-class, clean, modern air-conditioned facilities.
        
      • First-class fitness center.
        
      • Beautifully maintained walking paths.
        
        
        About Uline
        
        Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
        
        Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
        
        EEO/AA Employer/Vet/Disabled
        
        #LI-JM3
        
        #LI-TX001
        
        (#IN-TXCS)
        
        Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Keywords: Uline, Mesquite , Customer Service Representative, Sales , Irving, Texas