Product Trainer

Location: Fort Worth
Posted on: June 23, 2025

Job Description:

Are you passionate about game-changing products and solutions in construction? Demonstrating products that add real value to customers? Contributing to the future of the roofing, waterproofing and traffic surfacing industry? Are you seeking a supportive work environment where your contributions make a difference? This role presents an exciting opportunity for career development! If you answered yes to these questions, contact henry glickel at henry@salesrecruiters.com or call 603-894-0007 dial 2 then 215 Our client is seeking a Field Technical Representative (FTR) who acts as a key technical ambassador, supporting product excellence, contractor training, and customer success for a construction solutions company in the Dallas-Fort Worth area. This field-based role combines hands-on technical work with strategic support for sales and customer engagement. Your primary mission: Ensure installations are performed to the highest standards, while working closely with the Technical Sales Manager towards influencing contractors, consultants, and specifiers to confidently adopt multi-purpose solutions. Our favored client offers full benefits including: Health/Medical Insurance, Life Insurance, Paid vacation and holidays, 401K, PTO, Cell Phone, Laptop and Vehicle Allowance. Apply today or email Henry Glickel (henry@salesrecruiters.com) or call Henry at 603-894-0007 dial 2 then 215 Key Performance Indicators: Technical Excellence, meticulous in upholding quality standards in every application. Ability to analyze data, interpret results, and make informed decisions. Works as a true partner with Sales and Technical leadership; no silos. Client-First Mindset balances technical integrity with responsiveness and service. Energized by seeing technical work directly contribute to winning projects and expanding market share. Skilled in negotiating outcomes that serve while keeping clients happy. Key Responsibilities: Deliver product demonstrations for contractors, roofers, consultants, and design professionals to develop strong customer relationships and inspire customer confidence. Conduct impactful, relevant training to ensure proper installation and product knowledge. Provide real-time support to contractors and applicators during installation to ensure proper techniques and best practices. Complete warranty inspections and sign-offs by verifying full compliance with installation standards. Investigate and troubleshoot installation and product quality issues to determine root cause and propose corrective actions. Work closely with the Technical Sales Manager and CTO to align technical service with business goals and complex application needs. Stay updated on industry standards, contribute feedback for product improvement, and expand product knowledge. Proactively expand technical knowledge across the full product range and evolving liquid-applied technologies. Remain up to date on relevant codes, standards, and best practices in roofing, waterproofing, and coatings (e.g., FM, UL, ASTM, NRCA, ICC-ES). Provide feedback from the field to support product development, training material updates, and technical bulletins. Required Experience, Strengths & Qualifications: Bilingual in English and Spanish (or strong Spanish communication skills) 3 years in roofing, waterproofing, coatings, or similar construction roles Proven hands-on knowledge of roofing / waterproofing membranes, surface prep, flashing details, substrate evaluation and installations. Valid driver's license and willingness to travel within Dallas Fort Worth area and occasionally outside the region High level of communication skills using English as a primary language for spoken and written communication by phone or email with the ability to convey technical content clearly to varied audiences. Previous experience in technical support, field inspections, contractor training, or quality assurance preferred. Preferred industry certifications (e.g., NRCA, RCI/IIBEC), prior experience in technical support or quality assurance Good organizational and time management skills are a must with ability to prioritize work as a primarily remote employee.

Keywords: , Mesquite , Product Trainer, Sales , Fort Worth, Texas